Join the PathIvy Team

Description:

📍 Location: Remote (US)
💼 Company: PathIvy LLC
🕒 Work Hours: 12 PM - 9 PM (5 days a week)

Job Summary

We are seeking a highly experienced Admissions Counselor with a proven track record guiding students into BS/MD programs. This role is ideal for a former admissions officer or seasoned college counselor who understands the unique demands and nuances of accelerated medical programs. The counselor will provide comprehensive, strategic support to students pursuing BS/MD and pre-med pathways, while also mentoring other team members and helping shape PathIvy’s approach in this specialized domain.

Key Responsibilities:

• Design and execute tailored admissions strategies for BS/MD applicants, including academic planning, research experiences, clinical exposure, and community leadership.
• Coach students on crafting compelling personal narratives that highlight intellectual curiosity, maturity, and commitment to medicine.
• Provide detailed, individualized guidance on essays, program-specific prompts, and supplemental writing that reflects the rigor and expectations of BS/MD programs.
• Conduct mock BS/MD and MMI-style interviews, providing targeted feedback to boost student confidence and articulation.
• Stay informed on trends, selection criteria, and changes in BS/MD admissions across top programs nationally.
• Collaborate with students on independent projects or research endeavors to strengthen their medical-focused applications.
• Mentor other counselors in BS/MD advising best practices.
• Maintain clear and consistent communication with students and families throughout the admissions cycle.
• Lead student and parent webinars, especially around competitive admissions pathways and BS/MD strategy.

Minimum Qualifications:

• Bachelor’s degree or higher from a highly selective U.S. college or university.
• Direct experience helping students gain admission to BS/MD or highly selective pre-med programs.
• Deep understanding of the BS/MD landscape, including admissions timelines, evaluation criteria, and program structures.
• Skilled in coaching high-achieving students through complex academic, extracurricular, and application planning.
• Exceptional writing and editing abilities with a strong attention to detail.
• Confident public speaker able to lead educational sessions and family consultations.
• Passionate about mentoring and supporting students grades 8–12.

Preferred Qualifications:

• Experience working in the admissions office of a BS/MD or top-tier university.
• Master’s or professional degree in education, counseling, or related field.
• Track record of placing students into top BS/MD programs (e.g., Brown PLME, Rice/Baylor, Penn State/Sidney Kimmel, UMKC, Case Western, etc.).
• Familiarity with MMI (Multiple Mini Interview) and medical ethics interview preparation.

Performance Milestones & Success Roadmap

First 60 Days:

• Understand PathIvy’s BS/MD counseling approach and available resources.
• Begin working with a select group of students interested in pre-med and BS/MD tracks.
• Participate in BS/MD essay review and interview preparation sessions.

First 6 Months:

• Independently manage a caseload of BS/MD-track students.
• Lead webinars or parent sessions on BS/MD admissions.
• Contribute new tools or frameworks to strengthen PathIvy’s BS/MD advising program.

First 12 Months:

• Guide students to successful admission at highly selective BS/MD programs.
• Establish yourself as the internal point person for BS/MD expertise.
• Mentor junior counselors and help refine internal BS/MD counseling materials and practices.

About PathIvy:

PathIvy is a results-driven college admissions counseling organization based in the Seattle area, dedicated to empowering students on their path to academic success. Our mission is to foster personal growth, discipline, and intellectual curiosity while helping students gain admission to their top-choice universities and specialized programs, including competitive BS/MD pathways. We are committed to cultivating a passion for learning, setting high academic standards, and guiding students to reach their full potential.

How to Apply

🚀 Apply directly by sharing your resume with us at the email address below.

Description:

📍 Location: Remote (US)
💼 Company: PathIvy LLC
🕒 Work Hours: 12 PM - 9 PM (5 days a week)

Job Summary

Responsibilities:

• Leverage expertise to develop personalized college preparation roadmaps and application strategies, guiding students in course selection, extracurricular planning, essay topic development, and school list creation.
• Review college applications, providing both written and live feedback to enhance students’ submissions.
• Conduct mock college admissions interviews, offering constructive feedback on students’ strengths and areas for improvement.
• Lead engaging student webinars and presentations on college admissions topics.
• Hold regular meetings with students and parents to assess academic progress and extracurricular involvement.
• Oversee students’ academic, standardized testing, and extracurricular plans, ensuring alignment with their college aspirations.
• Mentor students through independent projects, such as launching non-profits, starting small businesses, or organizing community initiatives.
• Maintain clear, consistent communication with students and parents to provide ongoing support and guidance.
• Collaborate with students to brainstorm, draft, and refine essays for college applications, scholarships, and summer programs.

Minimum Qualifications:

• Bachelor's degree or higher from a highly selective U.S. liberal arts college or national university.
• Experience working in the admissions office of a highly selective university.
• Prior college admissions and counseling experience with a strong track record of guiding students through the application process for both public and private institutions.
• Confident in leading marketing presentations, student workshops, and informational sessions.
• Passionate about mentoring and coaching students (grades 8-12), providing guidance through academic, extracurricular, and personal development challenges.
• Skilled in managing multiple student and parent relationships, ensuring personalized support and strategic planning for each student.
• Adept at counseling families through high-pressure situations, setting clear expectations, and providing reassurance throughout the admissions journey.

Preferred Qualifications:

• Graduated from or worked in the admissions office of a top 25 university as ranked by U.S. News & World Report.

Performance Milestones & Success Roadmap

First 60 Days:

• Develop a strong understanding of the organization’s counseling approach, resources, and student support systems.
• Begin working with a caseload of students, assessing their academic backgrounds, extracurricular activities, and college goals.
• Conduct initial meetings with students and parents to establish rapport and set expectations for the college admissions process.
• Review and provide feedback on students’ college applications, essays, and extracurricular plans.
• Lead or co-lead at least one student workshop or webinar.
• Observe and participate in mock college admissions interviews to understand the evaluation process.

First 6 Months:

• Independently manage a full caseload of students, providing comprehensive college counseling and strategic admissions guidance.
• Successfully coach students through key application milestones, including finalizing school lists, crafting compelling essays, and submitting applications.
• Conduct multiple mock interviews and provide detailed feedback to improve student performance.
• Strengthen relationships with students and families by maintaining consistent communication and providing tailored support.
• Lead several workshops, webinars, or presentations to educate students and parents about college admissions strategies.
• Effectively navigate high-pressure situations with students and families, managing expectations throughout the admissions process.

First 12 Months:

• Have a track record of students gaining admission to best-fit colleges, including highly selective institutions.
• Establish a reputation as a trusted, go-to counselor within the organization, with strong student and parent satisfaction.
• Demonstrate expertise in managing complex student cases, including those involving unique academic or extracurricular profiles.
• Develop and implement innovative counseling strategies to enhance student outcomes.
• Contribute to the organization’s thought leadership through content creation, speaking engagements, or program development.
• Mentor new counselors and assist in refining best practices for the team.

About PathIvy:

PathIvy is a results-driven college admissions counseling organization based in the Seattle area, dedicated to empowering students on their path to academic success. Our mission is to foster personal growth, discipline, and intellectual curiosity while helping students maximize their academic potential and gain admission to their top-choice universities. We are committed to cultivating a passion for learning and setting high academic standards, ensuring that every student has the tools and guidance needed to achieve their full potential.

How to Apply

🚀 Apply directly by sharing your resume with us at the email address below.

Description:

📍 Location: Remote (India)
💼 Job Type: Full-Time, Permanent
🕒 Work Hours: 9 PM - 6 AM 
📢 Department: Operations

Job Summary

We are looking for an experienced Customer Success Manager to join our growing global team. The ideal candidate will be responsible for managing client relationships, driving engagement, ensuring customer satisfaction, and leading a team to deliver exceptional post-sales support. This role requires strong communication skills, deep product understanding, and the ability to proactively anticipate and resolve customer challenges - especially in U.S. time zones.

Key Responsibilities

• Act as the primary point of contact for assigned clients, ensuring smooth onboarding and continued success throughout their journey.

• Build long-term relationships with customers, driving engagement, retention, and growth.

• Lead regular business reviews with clients to showcase ROI, adoption metrics, and opportunities for expansion.

• Collaborate cross-functionally with Sales, Product, and Support teams to ensure customer needs are met efficiently.

• Manage escalations and ensure quick resolution of critical issues.

• Develop and implement customer success strategies to reduce churn and improve satisfaction scores (CSAT, NPS).

• Mentor and manage a small team of Customer Success Executives or Associates.

• Track and analyze customer data to identify patterns and opportunities for process improvement.

• Prepare performance reports and present actionable insights to leadership.

Required Qualifications

• Bachelor’s or Master’s degree in Business, Marketing, or a related field.

• 10+ years of experience in Customer Success, Account Management, or Client Services, preferably in SaaS, EdTech, or consulting industries.

• Proven track record of managing enterprise or high-value accounts.

• Excellent communication and relationship-building skills with global clients.

• Strong analytical, problem-solving, and negotiation abilities.

• Ability to work independently during U.S. business hours (Night Shift: 9 PM–6 AM IST).

• Proficiency in CRM tools (Salesforce, HubSpot, or equivalent).

Preferred Skills

• Experience working with U.S.-based clients or multinational teams.

• Familiarity with customer success metrics (NPS, churn rate, retention rate).

• Strong presentation skills and executive-level communication.

• Empathy-driven approach to client engagement and retention.

Why Join Us

• Work with a fast-growing, mission-driven team impacting global education outcomes.

• Competitive salary with performance-based bonuses.

• Exposure to international markets and clients.

• Collaborative and growth-oriented work culture.

🚀 Join Us! Be a part of PathIvy’s growth story and help shape the future of higher education marketing.

Description:

📍 Location: Remote (India)
📅 Experience: 3 to 5 years
💼 Employment Type: Full-time

Job Summary

We are looking for a skilled HubSpot Administrator with 3 to 5 years of experience to manage and optimize our HubSpot CRM and marketing automation processes. The ideal candidate will have hands-on expertise in sales CRM management, data optimization, reporting, and system automation to enhance business efficiency.

Key Responsibilities

• Administer, configure, and optimize HubSpot CRM and marketing automation tools.
• Manage workflows, automation, lists, and segmentation to improve marketing and sales operations.
• Maintain data integrity by cleaning, deduplicating, and enriching CRM records.
• Develop and generate customized reports and dashboards in HubSpot.
• Provide training and best practices support for teams using HubSpot.
• Integrate HubSpot with other business tools (e.g., Zapier, Airtable).
• Implement lead scoring models and enhance customer journey tracking.
• Develop backend logic to ensure accurate customer flow and data analysis.
• Monitor system performance, troubleshoot issues, and suggest process improvements.

Required Skills & Qualifications

• 3 to 5 years of experience in HubSpot Administration (Marketing, Sales, or Service Hub).
• Strong understanding of CRM best practices and data management.
• Experience with workflow automation, reporting, and integrations.
• Ability to analyze data and provide actionable insights.
• Excellent problem-solving skills and attention to detail.
• Strong communication and stakeholder management skills.
• Expert-level proficiency in Excel, including Pivot Tables, VLOOKUP, Macros, and Data Visualization.

Preferred Qualifications

• HubSpot certifications.
• Experience with API integrations and SQL.
• Knowledge of other CRM platforms like Salesforce is an advantage.

If you are a HubSpot expert with a strong command of Excel and a passion for CRM optimization, we’d love to hear from you!

What We Offer

• Competitive Salary – A competitive salary and benefits package.
• Remote Work – The opportunity to work remotely and maintain a healthy work-life balance.
• Growth Opportunities – Professional growth and development in a fast-paced environment.
• Recognition – Rewards for outstanding performance and contributions.

How to Apply

If you are a motivated and detail-oriented operations professional seeking a new challenge, we’d love to hear from you! Submit your resume and a cover letter explaining why you are the ideal candidate for this role.

🚀 Join PathIvy and be part of a team dedicated to operational excellence!

Description:

📍 Location: Remote (India)
💼 Company: PathIvy LLC
🕒 Work Hours: 6 PM - 3 AM (5 days a week)
📅 Employment Type: Full-time

Job Summary

We are seeking an experienced and detail-oriented Operations Coordinator to join our team at PathIvy LLC. As an Operations Coordinator, you will play a vital role in ensuring the smooth day-to-day operations of our organization. This is a remote, full-time position, and the ideal candidate must be based in India.

Key Responsibilities

• Operational Support – Provide administrative support to ensure seamless operations, including data entry, record-keeping, and document management.
• Communication – Serve as a primary point of contact for internal stakeholders, responding to queries and resolving issues in a timely and professional manner.
• Process Improvement – Identify areas for process enhancement and implement changes to improve efficiency, productivity, and customer satisfaction.
• Data Analysis – Analyze operational data to inform business decisions, identify trends, and optimize processes.
• Project Coordination – Assist in coordinating projects, including scheduling, task management, and progress tracking.

Requirements

• Education – Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Experience – 1-3 years of experience in operations coordination, administration, or a related field.
• Communication Skills – Excellent written and verbal communication skills, with the ability to communicate effectively with internal stakeholders.
• Technical Skills – Proficiency in Microsoft Office, Google Suite, or similar productivity tools.
• Availability – Ability to work a night shift (6 PM - 3 AM) and be available for flexible hours as needed.
• Location – Must be based in India.

What We Offer

• Competitive Salary – A competitive salary and benefits package.
• Remote Work – The opportunity to work remotely and maintain a healthy work-life balance.
• Growth Opportunities – Professional growth and development in a fast-paced, dynamic environment.
• Recognition – Rewards and recognition for outstanding performance and contributions.

How to Apply

If you are a motivated and detail-oriented operations professional looking for a new challenge, we’d love to hear from you! Submit your resume and cover letter explaining why you are the ideal candidate for this role.

🚀 Join PathIvy and be part of a team dedicated to operational excellence!

Description:

📍 Location: Remote (India) 
🕒 Job Type: Full-Time, Permanent. 
💼 Department: Technology 

About Us 

PathIvy is fast growing company at the forefront of Higher Education. We are seeking a Head – Technology to lead our Tech and AI platform development, driving innovation and ensuring the seamless integration of advanced Tech and AI solutions into our core products. 

Role Overview 

As the Head – Technology, you will be responsible for architecting and scaling PathIvy’s tech infrastructure and AI-driven platforms, collaborating with cross-functional stakeholders to align technology with business goals. You will oversee AI model deployment, cloud infrastructure, and platform scalability while maintaining high engineering standards and fostering a culture of innovation. 

Key Responsibilities 

• Technology Leadership: Develop and execute a strategic roadmap for AI-driven platform development. 

• Technology Infrastructure: Design, develop, and manage the complete technology infrastructure, ensuring scalability, reliability, and security. 

• Team Management: Build, Lead, mentor, and grow a high-performing engineering team, ensuring best practices in software development, AI/ML deployment, and platform architecture. 

• AI & Platform Strategy: Oversee the design, development, and optimization of AI models and scalable platforms, integrating them into robust production systems. 

• Scalability & Performance: Ensure the platform is reliable, scalable, and secure, optimizing for both efficiency and user experience. 

• Collaboration: Work closely with Product, and Business teams to align AI and platform initiatives with company goals. 

• Innovation & R&D: Stay ahead of emerging AI technologies and platform development trends, continuously refining strategies to maintain a competitive edge. 

• Compliance & Security: Implement best practices for AI ethics, data privacy, and security standards in platform development. 

• Automation: Design, develop, and manage system and process automations to optimize efficiency and productivity. 

• Technology Strategy: Collaborate with the leadership to develop and implement the company's technology strategy. 

• Regulatory Compliance: Comply with regulatory requirements and industry standards, ensuring the company's technology practices meet all necessary obligations. 
   

Required Qualifications 

• 10+ years of software engineering experience, with at least 5 years in leadership roles. 

• Proven expertise in developing CRM like HubSpot, AI/ML model development, deployment, and scaling. 

• Experience with platform engineering, cloud infrastructure (AWS, GCP, Azure), and distributed systems. 

• Proficiency in programming languages such as Python, Java, Go, or C++. 

• Strong knowledge of MLOps, data pipelines, and AI model lifecycle management. 

• Experience with microservices architecture, APIs, and DevOps best practices. 

• Excellent leadership, communication, and stakeholder management skills. 

Preferred Qualifications 

• PhD or Master’s degree in Computer Science, AI, or a related field. 

• Experience in real-time AI applications, NLP, LLMs, or computer vision. 

• Knowledge of vector databases, feature stores, and large-scale data processing. 

• Hands-on experience with Kubernetes, Docker, and CI/CD pipelines. 

What We Offer 

• Competitive salary 

• Opportunity to lead a pioneering AI-driven platform. 

• A collaborative, innovative, and fast-paced work environment. 

• Learning and development opportunities to stay at the forefront of AI and engineering. 

🚀 Join us and shape the future of AI-driven platforms!