Effective Date: December 3, 2024
Welcome to PathIvy (“we,” “our,” “us,” or “PathIvy”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, www.pathivy.com, and engage with our college counseling services.
By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
- Name, email address, phone number, and mailing address
- Student details, including academic records, test scores, extracurricular activities, and other information you provide for counseling purposes
- Payment information (if applicable)
b. Non-Personal Information
- IP address, browser type, operating system, and device information
- Browsing behavior on our website, including pages visited, time spent, and referral source
2. How We Use Your Information
We use the information collected to:
- Provide personalized college counseling services
- Communicate with you regarding appointments, progress updates, or inquiries
- Improve our website and services based on user feedback and analytics
- Process payments and send confirmations
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with trusted third-party vendors who assist in delivering our services (e.g., payment processors, IT support, etc.).
- Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or property.
- Consent: If you authorize us to share your information with colleges or other third parties for the purpose of college applications or related activities.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze traffic, understand user behavior, and improve functionality. You can adjust your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request that we delete your data, subject to applicable legal requirements.
- Opt-Out: Unsubscribe from marketing emails or request restrictions on how your data is used.
To exercise these rights, contact us at info@pathivy.com.
7. Third-Party Links
Our website may contain links to third-party websites. PathIvy is not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any personal information.
8. Children's Privacy
Our services are designed to assist students under parental guidance. We require parental consent before collecting personal information from children under 13, in compliance with the Children’s Online Privacy Protection Act (COPPA).
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
PathIvy
Email: info@pathivy.com
Website: www.pathivy.com
Thank you for trusting PathIvy with your college counseling journey!